Steps Involved
The steps involved in outsourcing critical data processing functions offshore:
Step 1. Requirements Analysis
- Identifying processes
- Representative sampling of data
- Estimate volumes of data
- Specify accuracy required and QA procedures
- Agree communication protocols, security and data protection
- Recruitment and training
- Agree budgets and time scales
Step 2. Pilot Phase
- Test with sample data
- Refine processes
- Customer feedback
Step 3. Service Level Agreements Signed
Step 4. Full Production